We believe that Payroll Done Right Means Doing More than Just Payroll. As such, our mission is to serve small and mid-sized businesses throughout Southern California and nationwide with a full suite of payroll, HR services and related support, including time and attendance, benefits administration and human capital management (HCM) software.
We are committed to providing the most responsive customer care by answering your questions on the first call, and with deep payroll and HR expertise so that you can focus on your core business.
An Exemplary SBS Team Member
One of our payroll specialists recently exemplified our mission during a meeting with one of our largest clients. During the meeting, all of our client contacts said they loved SBS and they love Isaac.
This is an important client to SBS because they have related businesses that could be serviced by SBS in the future. Additionally, we are introducing Time Rack cloud time and attendance solutions to them, and their experience with SBS makes it much more likely that they will consider Time Rack.
What Makes for a Preferred Payroll & HR Provider
So often, client satisfaction comes down to the little—and not so little—things we do for clients on a day-to-day basis. We thank Isaac for making SBS a preferred provider, and are proud to have him on our team.
Other SBS team members regularly receive praise like this from our clients, which we hold dear every time we hear this feedback. Of course, some feedback is constructively critical and we appreciate that as well because it helps us improve and serve our clients even better – and continuous improvement is also part of our mission.
How Do We Compare?
How does this compare with your payroll provider? If you feel underserved in terms of client care, or if they don’t have a wide breadth of payroll, HR and human capital management (HCM) software offerings, let us know.